bonus game
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This app is available for your device
bonus game
This app is available for your device
Contact
+91 2658783630
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the bonus game?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, which will securely log you in. This password-free login method allows for easy access to the app using just your mobile number.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection and wait for a strong signal. Click "send OTP" and wait for the code to arrive - if it doesn't, you can try again or contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If the number has changed, submit your KYC (Know Your Customer) details to the customer support system via email to facilitate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve this issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without problems.
Q1: What is the minimum withdrawal amount in the bonus game?
In this app, a minimum withdrawal of Rs. 100 is allowed, which is higher than other apps. Withdrawals can only be made from earned gaming money, not from bonus amounts. This means users can only withdraw the money they've won while playing games, not any additional rewards or bonuses received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved in the app. This includes linking your Aadhar card, UPI, and saving all your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process within this app typically takes 30 minutes to 3 hours, thanks to its fast and stable services. However, occasional payment delays may cause a waiting period of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn once you've earned money by playing games with the bonus amount. This means the bonus earnings are separate from your withdrawable balance.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to the care centre for assistance.
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